FAQ

Got questions? We’ve got answers!
If you don’t see your question here, feel free to reach out – we’re happy to help!

Do you offer custom work?
We don’t offer custom work at the moment. However, if you have a project in mind, please contact us!

Can I add a custom message to my gift order?
Yes! At checkout, you can mark your order as a gift and include a custom message. Please note, the message will be printed on normal paper and placed inside the package. Prices will not be shown for gift orders.

If your item is Print On Demand (noted in the product description), unfortunately, we can't include a gift message.

When will my order ship?
Orders typically ship within 1-3 business days. During sales or holidays, processing may take a bit longer. Contact us if you have any questions.

Do you accept international orders?
Currently, we do not accept international orders.

Do you charge sales tax?
Sales tax (7%) applies only to orders shipped within Florida.

What is your return and refund policy?
Unused, unopened, and undamaged items can be returned within 7 days of delivery for a refund (shipping costs are non-refundable).

Print On Demand items are nonrefundable. If your item arrives damaged, please send us photos and we’ll arrange a replacement.

Is my transaction secure?
Yes, we prioritize the security of your personal and payment information. Transactions on our site are secure, and we never share your information with third parties.